What Requires Your Attention
Today
Gran Minerva is an AI-powered intelligence that protects revenue through pattern recognition and early insight. Based on patterns we've seen before, we show you what typically happens next.
Three non-negotiables
Built for owners and operators.
If we can’t keep it simple, accurate, and secure—we don’t ship it.
Drag, drop, done.
Upload your customer data and get clear health scores and next steps—no consultants, no field mapping.
Evidence over hype.
Every alert is backed by what changed and how confident we are. We get better with feedback.
Tokenize first.
Sensitive data is tokenized before it reaches analytics or AI. Built on Google Cloud security from day one.
The math behind silent churn
Most companies lose more revenue to quiet departures than they realize.
3.5% monthly churn = 35% annual churn. At $5M in recurring revenue, that's $1.75M walking out the door every year.
Most churn stems from neglect, not product failure — issues that proactive engagement can catch and resolve.
Companies with proactive customer success programs see measurable revenue lift per account within the first year.
The question isn't whether you're losing revenue silently. It's how much — and which accounts you can still save.
Is Gran Minerva Right For You?
We built Gran Minerva for the underserved mid-market — companies who've outgrown spreadsheets but don't need 6-month enterprise implementations.
You're a perfect fit if you have:
$1M–$10M in recurring revenue
A customer base worth protecting
Owners and operators manage revenue retention
Customer health tracked in spreadsheets, Notion, or your head
Managing 1000+ customers? Let's chat to ensure Gran Minerva scales with your needs.
See risk before it's obvious
We don't just track metrics. We look for behavioral shifts that suggest a customer has mentally checked out. Gran Minerva exists for the moment before churn becomes inevitable.
Typically 30–90 Day Advance Warning
Time to act before decisions are final. Surface risk early — not after it's too late to matter.
Pre-built Playbooks
Know what to do next. Clear, practical actions when risk shows up.
Real-time Alerts
Focus attention where it's needed. Get notified when meaningful changes happen.
Outgrow your spreadsheet
without enterprise complexity
Your real competition isn't a $60K enterprise platform. It's the spreadsheet, the AI chat, or the gut feeling you're using right now.
| What You're Doing Now | The Problem | Gran Minerva |
|---|---|---|
Spreadsheets | Manual tracking, no patterns, reactive | Automated health scoring with 336+ patterns |
General AI tools | No persistent context, one-off analysis | Purpose-built for customer health, learns your data |
Gut feel / doing nothing | Surprised when customers churn | 6-8 week early warning system |
The problem: Manual tracking, no patterns, reactive
The problem: No persistent context, one-off analysis
The problem: Surprised when customers churn
See Results in Hours
Upload your data. Get insights immediately. No implementation project required.
Transparent Pricing
Pay only for what you use. No per-seat charges. No surprise bills. No commitment.
Built for Your Size
Designed for companies with $1M-$10M in recurring revenue. Not too simple, not over-engineered.
What customer risk looks like in real life
Customer loss usually doesn't start with a cancellation. It starts with things like:
- •Emails taking longer to get answered
- •Usage slowly tapering off
- •Support going quiet
- •Key contacts changing roles
- •Renewals getting delayed
These are small signals on their own. Together, they usually mean something is wrong.
Why teams are paying closer attention
“A 5% increase in customer retention can lead to an increase in profits somewhere between 25% and 95%.”
“Companies with NRR over 100% grow 1.5-3x faster than those below, even without acquiring new customers.”
“The first three months are critical for retention, with churn rates steadily declining from 10% in Month 1 to 4% in Month 3.”
Want to see how these numbers apply to your business?
Calculate Your Revenue RiskHow much revenue are you losing without knowing it?
You don't need perfect data or a long setup. Upload what you have and see which accounts are at risk within hours.
Score 5,000+ customers free — no credit card required.
Get a full year free—enough for most growing businesses. Need more? Add more anytime.
*Free tier includes 100 MB of data processing — enough to score 5,000+ customers. Data means everything you upload: customer records, SOPs, articles, contracts, emails, and more. Measured by file size at upload. Free accounts inactive for 90 days are closed and data is removed.